Privacy Policy

Apex Interviewer ("we," "us," or "our") operates Apex Interviewer (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Apex Interviewer, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect your email address for authentication purposes. We use magic link authentication, which means we do not store passwords.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers, bank account details, or other sensitive payment information on our servers. Stripe's privacy policy governs the collection and use of your payment information.

Interview Session Data

We collect the following data during your interview practice sessions:

• Your spoken and written responses to interview questions
• Audio recordings during voice-enabled interview sessions
• Transcriptions of your verbal responses
• AI-generated feedback and evaluation scores
• Session timestamps and duration

Progress and Performance Data

We track your performance across different question types, companies, and difficulty levels to provide personalized feedback and progress tracking.

Usage and Analytics Data

We automatically collect certain information when you use our Service:

• Pages visited and features used
• Device type, browser type, and operating system
• IP address and general location (country/region)
• Referring website or source
• Session duration and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our interview simulation services
• Process your subscription payments
• Generate AI-powered feedback on your interview responses
• Track and display your progress over time
• Send transactional emails (account verification, payment receipts)
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Third-Party Services

We use third-party service providers to help operate our platform, including services for authentication, payment processing, AI functionality, analytics, and email delivery. These providers may process data on our behalf in accordance with their respective privacy policies.

4. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with our services.

Deletion requests: You may request deletion of your account and all associated data at any time by contacting us at hi@apexinterviewer.com. Upon receiving your request, we will delete your data immediately from our systems, except where retention is required by law.

Note that data already shared with third-party services (such as OpenAI for processing) may be retained by those services according to their own retention policies.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

You have the right to request a copy of the personal information we hold about you.

Correction

You have the right to request correction of inaccurate personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us.

Data Portability

You have the right to receive your personal data in a structured, commonly used format.

CCPA Rights (California Residents)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

GDPR Rights (EU/EEA Residents)

If you are in the European Union or European Economic Area, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability.

To exercise any of these rights, contact us at hi@apexinterviewer.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze usage patterns and improve our Service
• Measure the effectiveness of our marketing

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication via magic links
• Access controls and authentication for our systems
• Regular security reviews

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Apex Interviewer is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hi@apexinterviewer.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party service providers are located. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Apex Interviewer
Email: hi@apexinterviewer.com
Website: www.apexinterviewer.com